Kronos Survey on Facebook - 13th January 2017

I just participated in a Kronos survey that appeared on Facebook. It might be interesting to see how my suggestions end up on the long-term.

What do you like about our projects?

• Dedication to the project
• Leaders that have been there for a long time
• Asking your players what they think of it (this survey) and making them part of server development (to an extent)
• Being okay with doing some difficult decisions for long-term server health
• Friendly community in-game from my experience

What would you like to change?

• More transparency over what the team plans, what the thought-process behind changes incoming or current are, yes secrecy has a role but too much leads to decisions that seem unfair or not thought out at all (what the team is doing = mostly a black box). Please share some thoughts, struggles, achievements, etc. I understand the need to be seen as trustable, confident at all times but see it as unrealistic and unhelpful in general. 
• I'd like a feeling of going forward in terms of the server improving in some way or being active (population, updates, bugs, features, news, etc.), not sporadicaly but maybe daily, weekly or monthly at least (I understand that limited time & team working for free make it easy to say, much harder to do). 
• Open-mindedness to changes that might not entirely be blizzlike for the server good (discussed beforehand). 
• Higher transparency over server costs, donations, stars, auctions (having no idea about this sustains myths and stigma against the server, people fill gaps with anything). 
• No longer selling mounts/character power (assuming the server doesn't depend on them) while allowing players that bought those to keep them (this is often a counter-argument to playing on Kronos).

Do you have any suggestions for improving our services?

• In-game large surveys with automation to collect data (real players are those actually playing), published results with objectives, implementation plans and evaluations. 
• More user-friendly bugreporting web interface (eg. checklist included, guide that shows up while writing, links to archives or sources). 
• Perhaps addon to facilitate goldseller reporting without all the hassle of making a report, adding a screenshot, etc (most players don't bother, the easier things are the more players do it). 
• Monthly/bi-monthly communication about current plans, acknowledgments of issues and good things, how the server is going forward, what has been done, achievements, etc. 
• Testimonials from players on website. 
• One-click way to install/download Vanilla for new players (it's still difficult for too many). 
• Tweets/posts from developers or in-game announcements of changes/corrections (eg. "Frosbolt now no longer does bug X when Y (dev 1)"). 
• Going ahead with pre-post tests of design changes (eg. "We just changed this feature to do X and are monitoring, if not okay according to Y at 1 month we'll do Z", small website changes). 
• Guide/Youtube guide for GMs or such. 
• Server blog with team's points of views or some player's highlight?

Anything else on your mind?

• Trying everything at once is a recipe for failure, focus on a couple things you believe (or have data that suggest) is most important and do that well. It might fail and that's okay. 
• Don't aim for the sky, small improvements are nice too. 
• No need to be the one big giant in the "market" if what you do is good (I think it already is) and the population is sustains itself. 
• Note : Some players play equaly on K1 and K2 or on many factions and this survey can't notice them. I hope my expectations aren't too high and wish you well !

That was roughly what was on my mind when I quickly answered it. Let's hope for the best!